About Us - Zafrax Limited | IT Company Manchester Since 2013

Our Story

Zafrax Limited was founded in October 2013 with a simple mission: to provide small and medium-sized businesses with enterprise-grade IT services at affordable prices.

Starting from our base in Manchester, we quickly established ourselves as a reliable partner for businesses looking to leverage technology to improve their operations. Over the past decade, we've grown from a small consultancy into a full-service IT solutions provider.

Today, we serve clients across Manchester, the North West, and the wider UK, providing everything from day-to-day IT support to complex software development projects and strategic IT consultancy.

Company Number: 08742591

Incorporated: 22 October 2013

Registered Office: The Hive, Lever Street, Manchester, M1 1FN

Our Journey

Key milestones in our company's history

2013

Company Founded

Zafrax Limited was incorporated in October 2013, starting as an IT consultancy focused on helping small businesses with their technology needs.

2014

Expanded Service Offering

Added managed IT support services, providing businesses with reliable, ongoing technical assistance and monitoring.

2016

Software Development Launch

Established our software development division, creating custom business applications and database solutions.

2018

Cloud Partnership

Became a Microsoft Partner and expanded our cloud services, helping businesses migrate to modern cloud infrastructure.

2020

Remote Work Solutions

Helped numerous businesses rapidly transition to remote work during the global pandemic with secure VPN and collaboration tools.

2023

10 Year Anniversary

Celebrated a decade of supporting businesses with over 500 successful projects delivered and hundreds of satisfied clients.

Our Core Values

The principles that guide everything we do

Integrity

We believe in honest, transparent relationships with our clients. No hidden fees, no unnecessary upselling – just straightforward advice and fair pricing.

Excellence

We strive for excellence in every project, no matter how small. Quality is never compromised, and we take pride in delivering work we're proud of.

Partnership

We see ourselves as an extension of your team. Your success is our success, and we work collaboratively to achieve your business goals.

Innovation

Technology never stands still, and neither do we. We continuously learn and adapt to bring you the latest solutions and best practices.

Leadership Team

The experienced professionals behind Zafrax

Managing Director

Founder & CEO

With over 15 years in the IT industry, our founder established Zafrax with a vision to make enterprise IT accessible to all businesses.

Technical Director

Head of Development

Leading our development team, our Technical Director brings expertise in software architecture and cloud infrastructure.

Operations Manager

Service Delivery

Ensuring smooth operations and exceptional client service, our Operations Manager oversees all support and project delivery.

Certifications & Partnerships

Recognised qualifications and industry partnerships

Microsoft Partner

Certified Microsoft Solutions Partner for cloud and business applications

Cyber Essentials

UK Government-backed scheme certifying our security standards

ISO 27001

International standard for information security management

AWS Partner

Amazon Web Services consulting and implementation partner

CompTIA

Team certified in A+, Network+, and Security+ qualifications

ICO Registered

Registered with the Information Commissioner's Office for data protection

Why Businesses Choose Zafrax

Local Presence: Based in Manchester with on-site support capability
Fixed Pricing: Clear, predictable monthly costs with no surprises
Rapid Response: 4-hour SLA for critical issues, same-day for standard
Vendor Neutral: We recommend what's best for you, not what pays us more
Proactive Approach: We prevent problems before they affect your business

Dedicated Account Manager: One point of contact who knows your business
Scalable Solutions: Services that grow with your business needs
No Lock-In: Flexible contracts without long-term commitments
Comprehensive Coverage: All your IT needs under one roof
Proven Track Record: 10+ years serving UK businesses successfully

About Zafrax Limited